February 15, 2022
Gallup made a big splash when they came out with their January 7th headline: ”U.S. Employee Engagement Drops for First Year in a Decade”. This bold discovery comes from Gallup’s 2021 employee engagement statistics. Coming from a pandemic, political unrest, the great resignation, remote and hybrid work environments—you might not be surprised to hear this news. But let me tell you, there is more to the story here...
First things first, Gallup defines employee engagement as: “engaged employees are involved in and enthusiastic about their work and workplace.” They go on to ask their random sampling of over 50,000 employees about workplace and organizational elements, including profitability, productivity, customer service, retention, safety and overall wellbeing.
The 12 magic questions. Gallup’s employee engagement survey questions have almost become industry standard for the 12 elements of employee engagement. This isn’t about us, but fun fact... as part of the Motivosity platform, we base our eNPS survey questions off of these Gallup questions.
Remember that article that really made a splash? It explains that employee engagement dropped by 2%. When you think of how many people are working in the United States, say 162, 290,000 million people. That 2% is 3,245,800 people that are no longer engaged at work... but who’s counting!?! Oh wait, we are. And so is Gallup.
Over 3 million people no longer like where they work, or have a best friend at work. 3.2 Million people no longer feel enthusiastic about their work. Ouch.
If that seems crazy, just remember that in total it is actually 107,111,400 million people who are not engaged at work. Double ouch.
It should be noted, there are different levels of employee engagement. What might be even sadder than the 2% that are no longer enthusiastic about their job, is the 2% that are now actively disengaged. That’s right, as part of the 2021 Gallup employee engagement statistics, they also reported that the number of people who are actively disengaged in their work, rose from 14% to 16%.
“Actively disengaged employees aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged coworkers accomplish.”
So now we have 3.2 Million people who are acting out their unhappiness? What now?!?
We don’t want to continue on the negative train here, but let’s not forget the big picture. Yes, Gallup exclaims that employee engagement drops for the first time in a decade. But we should also probably talk about how employee engagement hasn’t increased in... about 30 years. Yikes!
Listen, here at Motivosity our mission is to make people happier at work, so you better believe we won’t let this blog post stay negative. There is hope!! But warning, it comes with a little self praise.
Remember how we mentioned that our eNPS (Employee Net Promoter Score) questions are based off of the Gallup 12 employee engagement questions? Motivosity has run surveys with among thousands of users and we’ve seen unreal increases in employee engagement benchmarks. Check this out:
See, that is increase!! We told you there was hope! And even if we aren’t your solution, we hope you look at the problems we are trying to solve–which are the three pillars for having truly motivated and engaged employees:
It is evident that we are in an employee engagement crisis (and it’s been going on longer than I think any of us want to admit). We have the research, now we need to put it into action.
(Want to dive in and see some tips on how to improve these three pillars? Check out this blog post for more information.)