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eNPS: The Net Promoter Score for Employees

April 12, 2021

Carly MacLennan

NPS vs. eNPS

image with text - You’re asking them whether they think your company is a great place to work or not.

image with text - But eNPS begins with the source of inspiration for new ideas, the face of interaction with your company, and the executors of all good ideas — your employees!

What your eNPS score means

Action Steps for Using and Addressing eNPS

1. Collect eNPS data at regular intervals

2. Track your data over time

3. Follow up with “why” survey questions

4. Take steps to validate your employees as people

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About the Author

Carly MacLennan is the Marketing Program Manager at Motivosity. She recently graduated with her MBA from Brigham Young University. Carly has a background in and a love for Marketing and the culture side of HR, specifically with employee experience and employee engagement. Carly was born and raised in Alberta, Canada but has since lived in Utah, Washington DC, and Northern California.

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