eNPS: The Net Promoter Score for Employees

By Carly MacLennan

Illustration of Carl the yeti sitting at desk with laptop enjoying his day

NPS vs. eNPS

image with text - You’re asking them whether they think your company is a great place to work or not.
image with text - But eNPS begins with the source of inspiration for new ideas, the face of interaction with your company, and the executors of all good ideas — your employees!

What your eNPS score means

Action Steps for Using and Addressing eNPS

1. Collect eNPS data at regular intervals

2. Track your data over time

3. Follow up with “why” survey questions

4. Take steps to validate your employees as people

Convinced?

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