Craig Swapp & Associates, known for their "One Call, That's All" slogan, transformed its company culture using Motivosity. By actively gathering and acting on employee feedback, the firm improved its ENPS score from near zero to 61, boosting employee happiness, engagement, and retention. This cultural shift led to measurable business growth, including a 21% increase in team member referrals and a 41% increase in word-of-mouth cases. With minimal effort required to maintain, Motivosity has become a powerful tool driving both internal satisfaction and external success.