Give excellent customer service the recognition it deserves.
Service Shoutouts makes it easy for your customers, members, patients, (or whomever you serve) to join in on employee recognition. Celebrate the employees that go above and beyond to deliver the world-class customer experience your business relies on.
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Trusted by 1,000+ leading brands.
“Service Shoutouts has been a great way to celebrate and highlight the great care our clinical teams provide for our patients and families. It provides our patients and families a direct way to connect and share with our associates.”
Let customers say "thanks" in a snap.
Simplify the customer feedback loop and get everyone involved in recognizing and appreciating great work. With custom QR codes and links, an easy-to-use mobile or desktop experience, and customizable templates—Service Shoutouts helps your customers thank your employees in seconds and brings your whole company together to celebrate customer service wins.
Reinforce 5-star customer service.
Come together to celebrate excellent customer service in a way that reinforces positive behaviors and encourages employees to keep delivering a phenomenal customer experience. Reward your employees for receiving Service Shoutouts, publish them on your company’s social feed, and enable leadership to get involved in celebrating the employees who are making the biggest impact on your customers.
Track who's making the biggest impact.
Never question which employees are contributing most to your customer experience. See all submitted Service Shoutouts in one place and easily review, edit, publish, or archive each submission. Plus, with real-time reporting, you quickly understand which employees are receiving Service Shoutouts and share numbers with your leadership team.
Increase employee recognition by getting customers involved.
Turn every customer interaction into a culture win.
When your customers rave about your people, don’t let it stop there—amplify it! With Motivosity Service Shoutouts, every “thank you” becomes a public celebration that fuels your culture, strengthens employee engagement, and builds your brand. Show your team that their hard work is seen and valued, while turning happy customers into loyal advocates.
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Frequently Asked Questions
What is employee recognition?
Great question! Employee recognition is the practice (or rather, the art) of expressing gratitude and showing appreciation to your employees for hard work and a job well done. Often, recognition is linked to your organizational values and helps your employees feel more connected to your company's mission and values. It can boost employee retention, encourage positive behavior, and is an essential component of an incredible workplace culture.
Employee recognition can come in a lot of forms. Whether you choose to implement a peer-to-peer program, a milestones (birthdays and work anniversaries) program, employee awards and challenges, or a little bit of everything — employee recognition programs are an incredible way to recognize employees, create more meaningful relationships, and boost team morale. Win-win-win!What do I say when I want to recognize an employee?
Why should I include peer-to-peer appreciation in my recognition program?
