Customer Story

One Firefly Connects Their Remote Workforce and Embeds Company Values into Recognition

logo motivosity darkerOne Firefly Connects Their Remote Workforce and Embeds Company Values into Recognition

Motivosity Products:

  • Recognition & Rewards
  • Surveys 

Key Results: 

  • 23% average improvement on employee growth, recognition, and pride
  • Average eNPS rating of 75 in the last 12 months
  • 82% eNPS participation
  • 92% of users are participating in peer recognition for core values
  • 100% of employees are thanked based on core values

About One Firefly

As an award-winning marketing agency with more than 15 years in business, One Firefly offers SEO, digital marketing, branding, and website services to technology companies across the United States. With a growing list of happy clients, 75 fully remote employees, and a new set of core values, One Firefly was ready to find a solution to help them improve employee engagement, connect their distributed workforce, and introduce a peer-to-peer recognition program. 

When Tina Baker, SPHR, was brought on as the Director of People Operations at One Firefly, she was tasked with embedding the new company values across the organization. “My boss told me he wanted everyone to know our five core values by heart,” said Tina. “And the search for a solution to help led me to Motivosity.”

Since implementing Motivosity, One Firefly has seen a 92% participation in peer recognition for core values, an average eNPS score of 75, and a 23% average improvement on employee survey results for growth, recognition, and pride in the business. 

“Our team loves [Motivosity]! It's engaging. It's very easy to use. I would definitely recommend it to my colleagues,” said Tina. “If I left One Firefly, the one thing that I hope my colleagues would say that I did well was bringing Motivosity to our team and championing the success of it for our business.”

The Challenge

Before Motivosity, the company had transitioned to a fully remote workforce and needed a way to better connect their disconnected employees. Plus, with the rollout of new core values, they needed a strategy that would help everyone learn, know, and live those values at work. In more detail, One Firefly’s challenges boiled down to two main issues:

  • Employees had limited visibility into the business as a fully remote workforce
    With 75 fully remote employees, it was difficult to keep everyone engaged. “We moved everyone to a remote role in 2015 and needed to figure out a way to provide visibility into what people were working on and the impact they each had on each other,” said Tina.

  • No good way to educate employees about the company’s core values
    “We really wanted something that could help us share our core values with the team,” said Tina. “We needed a way to showcase how core values could show up in day-to-day work.” The team knew their updated core values wouldn’t make an impact on the business without a platform or solution to help. 

The Motivosity Solution 

After adding Motivosity, One Firefly saw a direct improvement in employee bonding, even with a fully remote team. And with core values embedded into their recognition program, everyone can praise their peers when they see them living up to those principles: Own It, Find A Way, Grow Together, Bring Good Vibes, and Speak Up.

Here’s how:

  • Social Feed
    Very quickly, employees noticed how much impact their peers were having on other parts of the business—helping to improve overall employee engagement in the business. “We noticed right away that people were excited to see core value shout outs,” said Tina. “It really provided visibility into the great things that were happening across the business, even though everyone was fully remote.”
  • Peer-to-peer Recognition
    With a more formal, peer-focused recognition program, employees are able to stay better connected to one another, even as they all log in from different home offices. And the flexibility of recognizing with or without a monetary reward has only increased participation. “It’s so great that you can recognize a peer with or without a dollar,” said Tina. “Now everyone gets recognized publicly, which helps us connect our employees together even more.”

  • Spot Bonuses
    The feedback on spot bonuses has been overwhelmingly positive, especially from managers. It’s offered a great way for them to recognize employees that are doing a good job, but might not qualify for a larger annual raise or need a little boost to stay motivated. “Managers can say, ‘Hey—I know you have a lot going on and I just wanted to offer you some encouragement to keep forging forward,” said Tina.

  • Surveys
    The team knew they wanted to implement eNPS at the business to measure employee satisfaction. And with the addition of custom surveys, they’re able to keep a pulse on even more. “We ask two simple questions in our custom survey, ‘how was your week at work and how are you feeling about your manager?’” said Tina. “These surveys go out randomly and bring back invaluable information.”

  • Integration to Slack
    The Slack integration is adding even more efficiency to the entire experience. “We barely email each other, we’re always Slacking,” said Tina. “So the fact that we could integrate all of this into Slack was a huge win for us.”

Results & ROI

In just 12 months, One Firefly has used Motivosity to see fast, noticeable results: 

→ 23% average improvement on employee growth, recognition, and pride

The team saw an incredible boost in three areas on the Employee Satisfaction survey: 

  • 31% improvement (42% - 55%) for the statement: “I am growing with this company.”
  • 22% improvement (60% - 73%) for the statement: “I receive recognition from my company for my contribution.”
  • 16% improvement (70% - 80%) for the statement: “I am proud to work at One Firefly.”

→ Average eNPS rating of 75 in the last 12 months

With 82% participation, the eNPS survey is showcasing an impressive average rating of 75 in the last 12 months. 

→ 92% of users are participating in peer recognition for core values

Peer-to-peer recognition is exploding at One Firefly with a 92% participation rate attached directly to the company’s core values. 

→ 100% of employees are thanked based on core values

Beyond peer recognition, every employee at One Firefly is thanked based on the company’s core values, highlighting the consistent involvement of all managers and leaders.

“If I left One Firefly, the one thing that I hope my colleagues would say that I did well was bringing Motivosity to our team and championing the success of it for our business.”

“If there is a top five list of things that I've done while I've been here for five years, I'd say that bringing Motivosity would be in the top five for sure, maybe in the top three.”

“Motivosity has provided visibility into different things that are happening in the business. We moved everyone to a remote role in 2015 and needed to figure out a way to provide visibility into what people were working on and the impact they each had on each other.”

“It's easy. Our team loves it! It's engaging. They love that it integrates with Slack. They love that they can go in and use their funds. They have this card that they can just connect to their Starbucks app and order their coffee through it if they want."

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