Service Shoutouts

Give excellent customer service the recognition it deserves.

Service Shoutouts makes it easy for your customers, members, patients, (or whomever you serve) to join in on employee recognition. Celebrate the employees that go above and beyond to deliver the world-class customer experience your business relies on.

Customer recognizing an employee in Motivosity for excellent customer service, support, and care.

Trusted by 1,000+ leading brands.

“Service Shoutouts has been a great way to celebrate and highlight the great care our clinical teams provide for our patients and families. It provides our patients and families a direct way to connect and share with our associates.”

headshot Trent DeVore
Trent DeVore

Director, Talent Development & Engagement

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Watch how culture came to life at Craig Swapp & Associates using Motivosity.

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Customer saying thank you to an employee in Motivosity for excellent customer service and support.

Let customers say "thanks" in a snap.

Simplify the customer feedback loop and get everyone involved in recognizing and appreciating great work. With custom QR codes and links, an easy-to-use mobile or desktop experience, and customizable templates—Service Shoutouts helps your customers thank your employees in seconds and brings your whole company together to celebrate customer service wins.

Reinforce 5-star customer service.

Come together to celebrate excellent customer service in a way that reinforces positive behaviors and encourages employees to keep delivering a phenomenal customer experience. Reward your employees for receiving Service Shoutouts, publish them on your company’s social feed, and enable leadership to get involved in celebrating the employees who are making the biggest impact on your customers.

Customer recognition of an employee published on the Motivosity social feed for company-wide celebration.
Motivosity service shoutouts dashboard for managing multiple recognition programs and pending approval requests.

Track who's making the biggest impact.

Never question which employees are contributing most to your customer experience. See all submitted Service Shoutouts in one place and easily review, edit, publish, or archive each submission. Plus, with real-time reporting, you quickly understand which employees are receiving Service Shoutouts and share numbers with your leadership team.

Key Feature

Increase employee recognition by getting customers involved.

QR Codes & Links

Custom QR codes and recognition links for individual employees or by teams, custom groups, and more.

Mobile Recognition

External-facing recognition made easily accessible with your customers’ mobile devices to thank employees on the go.

Custom Templates

Easily customize the Service Shoutouts experience—add your logo, a custom prompt, links to leave a review, and more.

Approval Dashboard

Simple and intuitive dashboard to review, edit, approve, or archive Service Shoutouts given to your team.

Real-Time Reporting

Understand who is making the biggest impact on your customer experience with easy-to-use filterable reports.

Social Feed

Publish Service Shoutouts to your existing company social feed and celebrate customer service wins together.

Turn every customer interaction into a culture win.

When your customers rave about your people, don’t let it stop there—amplify it! With Motivosity Service Shoutouts, every “thank you” becomes a public celebration that fuels your culture, strengthens employee engagement, and builds your brand. Show your team that their hard work is seen and valued, while turning happy customers into loyal advocates.

Customer recognizing an employee in Motivosity for excellent customer service, support, and care.
[FAQs]

Frequently Asked Questions

What is employee recognition?
What do I say when I want to recognize an employee?
Why should I include peer-to-peer appreciation in my recognition program?