Guide
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15 min read

How to Create Company Values that Drive Impact and Enrich Culture

Published on
February 2, 2024
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TL;DR

Company values are not branding statements—they are operating principles that directly shape behavior, culture, and business performance. When values are clearly defined, limited in number, and consistently reinforced, they become a powerful driver of engagement, retention, and growth. Values-driven organizations outperform because employees understand what the company stands for, how decisions are made, and what “good” looks like in everyday work.

The real differentiator isn’t creating values—it’s activating them. Values must be grounded in mission, expressed in simple language, modeled by leaders, and reinforced through recognition and daily decisions. When values are embedded across hiring, onboarding, performance conversations, and peer recognition, culture becomes intentional rather than accidental. Strong values won’t appeal to everyone—and that’s exactly why they work.

Key takeaways

  • Company values are a strategic advantage, not a soft concept
  • Clear values increase engagement, retention, and business performance
  • Values must align with mission and vision to feel authentic
  • Fewer values are better—5 is ideal, 8 max
  • Simple, memorable language drives adoption and consistency
  • Values only matter when they show up in daily decisions and behaviors
  • Recognition is one of the most effective ways to bring values to life
  • Leaders must model values visibly and consistently
  • Strong values attract the right talent—and repel the wrong fit
  • When values are lived, culture strengthens and performance follows

Company values are often talked about—but rarely used to their full potential.

When values are clearly defined and intentionally embedded into everyday work, they influence how people behave, how teams collaborate, and how businesses grow. When they’re vague or ignored, they become little more than words on a wall.

This guide breaks down why company values matter, how to create meaningful values, and how to turn them into a living part of your culture.

Why Company Values Matter More Than You Think

Company values influence nearly every part of the business—from employee engagement to customer loyalty and long-term growth.

Research consistently shows that values-driven organizations perform better:

  • Employees are more engaged when their personal values align with company values
  • Job seekers consider values and culture a key factor when accepting offers
  • Strong culture improves retention and reduces turnover
  • Purpose-driven companies grow faster and deliver higher long-term value

In short, company values aren’t “soft.” They’re a strategic advantage.

How Company Values Drive Engagement, Retention, and Growth

Values Drive Employee Engagement

Employees want to work for organizations that stand for something.

When employees understand and align with company values, they’re more likely to:

  • Feel motivated and engaged
  • Show up authentically at work
  • Feel pride in where they work

Employees who know and believe in their company’s values are significantly more engaged than those who don’t.

Values Drive Recruiting and Retention

Values play a major role in hiring decisions.

Prospective employees often evaluate:

  • Whether company values align with their own
  • Whether leadership lives those values
  • Whether the culture feels authentic

When values don’t align, employees are more likely to disengage—or leave altogether.

Values Drive Business Performance

Strong values don’t just improve culture—they improve results.

Organizations with a clear sense of purpose experience:

  • Higher productivity
  • Greater profitability
  • Faster revenue growth
  • Stronger long-term company value

When everyone knows what the company stands for and works toward shared goals, performance improves across the board.

How to Build Better Company Values

Creating impactful company values doesn’t happen overnight—but following a clear process helps.

Start With Your Mission and Vision

Your company values should be grounded in your mission and vision.

Ask:

  • Why does the company exist?
  • What impact are we trying to make?
  • What kind of organization do we want to be?

If your mission and vision aren’t clearly defined, start there—they provide the foundation for meaningful values.

Brainstorm Possible Company Values

Next, bring together stakeholders from across the organization to brainstorm potential values.

Look for:

  • Values already demonstrated in everyday work
  • Behaviors that drive success
  • Traits you want to reinforce as the company grows

A helpful technique is brainwriting, where participants write ideas individually and build on each other’s thoughts—helping surface ideas that might not come up in open discussion.

Identify the Most Impactful Value Categories

Research into high-performing organizations shows that strong values often fall into five key categories:

  1. Authenticity and Integrity
  2. Customer Focus and Service
  3. Community and Teamwork
  4. Innovation and Growth
  5. Positive and Supportive Environment

Companies with strong engagement scores tend to value psychological safety, collaboration, service, and continuous improvement.

Choose the Right Number of Company Values

More isn’t better when it comes to values.

Best practice is to select no more than 8 values, with 5 being ideal. Too many values can cause confusion and dilute focus.

Common high-impact values include:

  • Integrity and authenticity
  • Service
  • Collaboration and teamwork
  • Innovation and growth
  • Excellence
  • Positivity

The goal is clarity—not completeness.

Make Each Value Simple and Memorable

Values only work if people remember them.

Follow these guidelines:

  • Use one to three words per value
  • If using a single word, add a short description
  • Make values easy to understand and repeat

Clear, simple language makes values easier to integrate into daily conversations and decisions.

How to Bring Company Values to Life

Defining values is only the beginning. The real work is embedding them into the culture.

1. Communicate Values Throughout the Employee Journey

Values should show up everywhere, including:

  • Job descriptions
  • Onboarding programs
  • Goal setting
  • Performance reviews
  • Company-wide meetings

Employees should see how values connect directly to expectations and success.

2. Reinforce Values Through Recognition

Recognition is one of the most effective ways to bring values to life.

When employees are recognized for living company values:

  • Others learn what those values look like in action
  • Values become tangible and real
  • Culture strengthens organically

Peer-to-peer recognition is especially powerful because it reinforces values across teams—not just top-down.

3. Align Leaders and Managers Around Values

Company values must be modeled at the top.

Leaders and managers should:

  • Use values in goal setting and 1:1 conversations
  • Reference values in decision-making
  • Hold themselves accountable to the same standards

When leadership lives the values, employees follow.

A Final Thought on Values and Culture

Company values define who you are as an organization.

As Motivosity’s CEO notes, values are most powerful when they’re distinct, intentional, and cost something—whether that’s tougher hiring decisions, different incentives, or new ways of working.

Strong values may not appeal to everyone—and that’s the point. They attract the right people, shape behavior, and build cultures employees are proud to be part of.

Bringing It All Together

When company values are clearly defined and consistently reinforced:

  • Culture becomes intentional
  • Employees feel aligned and engaged
  • Leaders make better decisions
  • Businesses perform better

Your values power your culture. Invest in them thoughtfully—and they’ll pay dividends across your organization.

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